Return Policy
Clothing, Homewares + Accessories
We have a 14-day exchange or store credit policy on all clothing, homewares, and accessories, meaning you may request an exchange or store credit within 14 days of delivery. Note no refunds will be approved, unless the item is deemed faulty. To be eligible for an exchange, your item must be new, unworn/unused condition (with tags attached) and in its original packaging. You'll also need the receipt or proof of purchase.
To request a clothing, homewares, or accessories exchange or store credit, you can contact us at info@shopslowgoods.com. Please note that these will need to be sent to the following address: 234 E 17th Street, Suite 114, Costa Mesa, CA, 92627, United States. Please note that for all items, original shipping costs are nonrefundable and return shipping costs are the customer’s responsibility.
Jewelry + Apothecary
All jewelry and apothecary are deemed final sale. Due to the delicate nature of these items, we are not able to accept any exchanges or store credits. If you have any questions about an item (scent, specific care instructions, etc.), please reach out to info@shopslowgoods.com to assist before your purchase.
For any further return questions, please contact us at info@shopslowgoods.com.